1. Introduction
At Seyon Holistic Wellness Center ("we," "our," "us"), your privacy and trust are of utmost importance. This Privacy Policy explains how we collect, use, store, and protect your information. By using our services, you agree to the practices described here.
2. Information We Collect
- Personal Identification Information: Name, date of birth, gender, contact details.
- Health Information: Medical history, current conditions, treatment details.
- Payment Information: Billing and transaction records.
- Usage Data: Website/device details, IP, browsing behavior.
- Communication Data: Records of communications via phone, email, chat, or in-person consultations.
3. How We Use Your Information
- Manage appointments and consultations.
- Personalize naturopathy and yoga treatments.
- Process payments and billing.
- Send reminders and important health updates.
- Improve services and customer experience.
- Comply with legal and regulatory requirements.
We do not sell or rent your personal data to third parties for marketing purposes.
4. Data Sharing and Disclosure
- With healthcare professionals in your treatment team.
- With authorized third-party service providers under confidentiality agreements.
- When required by law or in emergencies to protect your safety.
5. Data Security
We use strong administrative, technical, and physical safeguards — including encryption, secure access protocols, and regular audits — to protect your data.
6. Data Retention
We keep your data only as long as needed for service provision or as required by law. Data is securely deleted or anonymized after that.
7. Your Rights
- Access and receive a copy of your data.
- Request correction of inaccurate data.
- Request deletion or restriction (subject to legal limits).
- Withdraw consent where applicable.
- Lodge complaints with a data protection authority.
8. Cookies and Tracking
Our website uses cookies to enhance user experience and track usage patterns. You can control cookie settings in your browser.
9. Children's Privacy
We do not knowingly collect data from children under 18 without parental consent. If you believe such data was provided, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of services after updates indicates acceptance of the revised policy.
11. Contact Us
Data Protection Officer
Seyon Holistic Wellness Center,
No 5 Ramadasar Street, Venkatesa Colony, Near Aiyappan Kovil,
Pollachi, Tamil Nadu - 642001
Email: Seyon.hwc@gmail.com
Phone: +91 761 761 1637